policies ♡

Refund policy

At sicko kittens ,  we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy, starting from the date of purchase. This policy applies to products purchased directly from our website.

To be eligible for a return, please ensure that:

  1. The item is in its original condition, with all original packaging, tags, and accessories included.
  2. The item has not been used, damaged, altered, or modified in any way.
  3. The item is accompanied by a proof of purchase, such as an order confirmation or receipt.

To initiate a return, please follow these steps:

  1. Contact our customer support team within 30 days of your purchase to request a return authorization. You can reach us through [sickokittens@gmail.com].
  2. Provide us with the order number, item details, and the reason for the return.
  3. Our customer support team will guide you through the return process, including providing you with a return shipping label if applicable.

Return shipping:

  1. If the return is due to our error or a defective product, we will provide a prepaid shipping label for your return.
  2. If the return is due to a change of mind or any other reason not attributable to us, you will be responsible for the return shipping costs.


  1. Once we receive and inspect the returned item, we will notify you of the status of your refund.
  2. If the return is approved, we will initiate a refund to your original payment method.
  3. Please note that the refund amount will exclude any shipping charges unless the return is due to our error or a defective product.
  4. Refunds may take several business days to process and appear in your account, depending on your financial institution.
  5. Refunds will not be given for stolen or lost packages.


  1. Certain products may be exempt from our 30-day return policy due to hygiene reasons or specific manufacturer restrictions. These products will be clearly marked as non-returnable on our website.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately within 48 hours of delivery. We will work with you to resolve the issue promptly, either by providing a replacement or initiating a return and refund.

Please note:

  1. We reserve the right to refuse a return if the item does not meet the above-mentioned criteria or if the return is requested beyond the 30-day period.
  2. This return policy applies only to purchases made directly from sicko kittens and does not cover products purchased from third-party retailers. Please refer to the retailer's return policy in such cases.

If you have any questions or require further assistance regarding our 30-Day Returns Allowed Policy, please contact our customer support team. We are here to help you and ensure your satisfaction with our products.



Shipping policy

At sicko kittens , we strive to provide you with the best possible shopping experience, including timely delivery of your purchases. Our shipping policy outlines the estimated delivery timeframe for your order. Please note that the shipping timeframe stated below is an estimate and may vary depending on factors beyond our control, such as customs delays or unforeseen circumstances.

Shipping Timeframe:

  1. Once your order is confirmed and payment is processed, please allow 4-6 weeks business for order processing and preparation. If you purchased expedited shipping, please allow 1-4 business days.
  2. Following order processing, your package will be shipped via the selected shipping method.

Order Tracking:

  1. You will receive a shipping confirmation email with tracking information once your package has been dispatched.
  2. You can track the progress of your shipment using the provided tracking number on our website or through the carrier's website.

Shipping Methods:

  1. We offer various shipping methods, including standard shipping and expedited shipping.
  2. The estimated delivery timeframe mentioned above applies to standard shipping. Expedited shipping may have shorter delivery times, depending on the selected service and destination.

International Shipping:

  1. For international orders, please note that customs processes and clearance times may cause additional delays.
  2. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient. Please check with your local customs office for more information regarding potential charges.

Delivery Address:

  1. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect address information.


  1. Occasionally, certain products or orders may experience unexpected delays due to availability, backorders, or other unforeseen circumstances.

Please note:

  1. The shipping timeframe mentioned in this policy is an estimate and not a guarantee of delivery within the specified period.
  2. Delays may occur during peak seasons, holidays, or due to external factors beyond our control.
  3. In the event of a delay or any issues with your order's delivery, please contact our customer support team for assistance.

Lost or Stolen Packages: We are not responsible for lost of stolen packages. 

If you have any questions or require further clarification regarding our 1-4 Week Shipping Policy, please reach out.




By checking the sign-up box for text message offers and clicking Continue to shipping, I consent to receive recurring automated marketing text messages from sicko kittens at the number provided, and I agree that texts may be sent using an auto dialer or other technology. Consent is not a condition of purchase. Text STOP to cancel, HELP for help. Message and Data rates may apply.

Last Updated: 6.19.23 

Thank you for visiting www.sickokittens.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website, mobile application, or any other services we provide (collectively referred to as the "Service"). By using our Service, you agree to the collection and use of information as described in this Privacy Policy.

  1. Information We Collect: 1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, or other contact details when you register an account, subscribe to our newsletter, make a purchase, or interact with our Service in any other way.

1.2. Non-Personal Information: We may also collect non-personal information, such as demographic information, IP addresses, browser types, device information, and other anonymous statistical data, to analyze trends, administer the Service, and gather broad demographic information for aggregate use.

  1. Use of Information: 2.1. Personal Information: We may use your personal information for the following purposes:
  • To provide, maintain, and improve our Service.
  • To respond to your inquiries, provide customer support, and fulfill your requests.
  • To personalize your experience and tailor the content and resources we provide to you.
  • To send you promotional communications, newsletters, or marketing materials, unless you opt out of such communications.
  • To process transactions and complete purchases you make through our Service.
  • To comply with legal obligations, prevent fraud, and protect our legal rights.

2.2. Non-Personal Information: We may use non-personal information for statistical analysis, to improve and optimize our Service, and for any other lawful purposes.

  1. Sharing of Information: 3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our Service, conducting business activities, or providing services to you, such as payment processors, hosting providers, analytics providers, or marketing platforms. These service providers are authorized to use your personal information only as necessary to provide the requested services to us.

3.2. Legal Requirements and Protection: We may disclose your personal information if required to do so by law, court order, or governmental authority. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

3.3. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed to the acquiring entity or third party as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

  1. Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  2. Your Choices: 5.1. Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your account or transactions.

5.2. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our Service. You can manage your cookie preferences or disable cookies through your browser settings.

  1. Children's Privacy: We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information
    1. rom a child without parental consent, we will take steps to delete the information as soon as possible.
    2. Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
    3. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at sickokittens@Gmail.com. 

  2. Please note that this Privacy Policy applies only to the information collected through our Service and not to any third-party websites or services linked to or from our Service. We are not responsible for the privacy practices of such third parties.
    By subscribing to sicko kittens text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

    Terms of service
    This website is operated by sickokittens.com. Throughout the site, the terms “we”, “us” and “our” refer to sickokittens.com. sickokittens.com offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

    By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

    Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
    You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
    You must not transmit any worms or viruses or any code of a destructive nature.
    A breach or violation of any of the Terms will result in an immediate termination of your Services.

    We reserve the right to refuse Service to anyone for any reason at any time.
    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
    This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    Prices for our products are subject to change without notice.
    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    SECTION 5 - PRODUCTS OR SERVICES (if applicable)
    Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
    We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
    We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

    For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
    You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
    Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
    We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

    Certain content, products and Services available via our Service may include materials from third-parties.
    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
    We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

    Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
    We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
    You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
    You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
    In no case shall sickokittens.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    You agree to indemnify, defend and hold harmless sickokittens.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
    These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

    You can review the most current version of the Terms of Service at any time at this page.
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    Questions about the Terms of Service should be sent to us at sickokittens@gmail.com.
    Our contact information is posted below:
    sicko kittens
    3623 bellevue avenue los angeles ca 90026